FAQ
What is BNAA?
BNAA is a professional, non-commercial association that performs the duties of the National Bureau of the Republic of Moldova in the Council of Bureaux of the International Insurance System "Green Card" and works to protect road accident victims.
What is RCA insurance?
RCA (Civil Liability Auto Insurance) is mandatory insurance through which a licensed insurer is obliged to compensate for damages caused by a vehicle accident during the insurance period.
What is "Green Card" insurance?
The "Green Card" is an international RCA insurance certificate valid outside the Republic of Moldova in the member states of the "Green Card" system.
How can I check the validity of my RCA insurance?
You can check your RCA insurance validity by visiting rca.bnm.md.
What should I do in case of an accident in Moldova?
Visit the "Accident in Moldova" section on the BNAA website for detailed steps to follow in the event of an accident within the country.
What should I do in case of an accident abroad?
For instructions on procedures in the event of an accident abroad, visit the "Accident Abroad" section on the BNAA website.
Who are the full members of BNAA?
The list of BNAA full members, who issue RCA insurance policies and "Green Card" certificates, is available on the official website.
What is the Road Victim Protection Fund?
This fund, managed by BNAA, protects victims of road accidents caused by uninsured vehicles, unidentified vehicles, illicitly obtained vehicles, and vehicles without RCA insurance.
What is the Compensation Fund?
The Compensation Fund protects victims of road accidents that occur in Moldova involving vehicles registered abroad.
How can I contact BNAA?
BNAA’s contact details are available in the "Contact" section on the official website.
What is the coverage area of the RCA insurance?
RCA insurance is valid on the territory of the Republic of Moldova.
What is the coverage area of the "Green Card" insurance?
The "Green Card" insurance is valid outside Moldova in the member states of the "Green Card" system.
How is the RCA insurance premium determined?
The RCA premium is determined annually by the National Bank of Moldova and is calculated by applying correction coefficients and the bonus-malus coefficient to the base premium.
What risks does RCA insurance cover?
RCA insurance covers property damage and/or bodily injuries/death caused to third parties as a result of road accidents in Moldova or abroad.
How is an RCA insurance contract concluded?
RCA insurance is concluded between the vehicle owner/user and a licensed insurer. The contract can be issued in paper form or electronically online, according to regulations set by the supervisory authority.
What is the bonus-malus coefficient?
The bonus-malus coefficient adjusts the RCA insurance premium based on the insured person's claims history, rewarding claim-free drivers and penalizing those with recorded claims.
What should I do if my vehicle is involved in an accident with an uninsured vehicle?
In this case, you can request compensation from the Road Victim Protection Fund managed by BNAA.
How can I claim compensation in the case of an accident involving an uninsured driver?
You must submit a compensation request to BNAA, along with the necessary documents and supporting evidence.
What documents are required to claim compensation for a road accident?
Required documents may include the accident report, vehicle registration certificate, identity documents, and other relevant evidence.
How can I obtain a duplicate "Green Card" certificate?
If you lose or damage your "Green Card" certificate, you can request a duplicate from the insurance company that issued the policy by providing the required documents.